Giveaway of the Day Forums

1. 

   Buckleysmom
   Member

   I'm running MS Office Outlook (2003) and it crashes before it completely opens. I use email and the calendar, my email downloads but then it seems when the calendar reminders are loading is when it crashes. I have to just keep restarting the program till it finally finishes and stays open....sometimes 6-7 times. I've tried to find a solution at the MS help site but haven't found what I need. Does anyone else have this problem? Does anyone know how to resolve it?
   BK

   Posted 14 years ago #
2. 

   Robert
   StrayCat

   Hi Roxie,

   Maybe you could try creating a new mail profile.
   Look over here to know how to do that.
   (scroll down to 'the solution')

   Posted 14 years ago #
3. 

   Buckleysmom
   Member

   Thanks Robert.

   That sounds like just what I was looking for. I'll let you know how it turns out. Sure hope this is the "fix".

   BK

   Posted 14 years ago #
4. 

   Buckleysmom
   Member

   Hi Robert O/

   Well, I tried that but it didn't help. Some of the statements on that site say that the problem is a corrupted .pst file, yet when you follow the instructions you're setting up a new profile but using the same .pst file. It's where your data is. So if the problem is that file and you're using it with the new profile doesn't it stand to reason you're "taking the problem with you"? Do you follow me?

   Posted 14 years ago #
5. 

   Quantum Dragon
   Member

   Hi Buckleysmom (Roxie)

   If the problem lies with the .pst file, here are some links to help fix it:

   http://www.howtogeek.com/howto/microsoft-office/fix-your-broken-outlook-personal-folders-pst-file/

   How to repair Outlook folders using the Inbox Repair Tool

   PST Data Files in Outlook 2003 (Personal Folder Files)

   Outlook 2003 - Failure To Communicate? We Can Help

   I hope these articles help you put that problem to rest

   Paul (The Dragon)

   Posted 14 years ago #
6. 

   Buckleysmom
   Member

   Paul....I went to the first link you posted, the howtogeek, and followed the instructions to run the repair and I do believe it worked. I was able to start, shut down and restart Outlook 3 times in a row with now crashes. YIPPEEEEE! I'll have to see what happens over the next few days but hopefully this did the trick.
   You said:

   I hope these articles help you put that problem to rest

   
   ...well.....not half as much as I do, believe me. This has been a thorn in my side for a few months now.

   Thank you so much for your help!
   BK

   Posted 14 years ago #
7. 

   Quantum Dragon
   Member

   Thank God for that ... You are welcomed

   And now back (Mine is killing me BTW) to these boxes (14 in all) the movers finally brought here (after a 5 weeks delay) this late afternoon, OUCH ...

   Posted 14 years ago #
8. 

   Buckleysmom
   Member

   OUCH is right! I'll send you some Tylenol. If I were nearby I'd pop on over and help unpack. I love doing that when it's someone else's stuff.....kinda like opening Christmas presents. :)

   Feel better!

   Posted 14 years ago #
9. 

   copmom
   Member

   Paul.. just wade through them one box at a time.. then it won't be so overwhelming!

   Posted 14 years ago #
10. 

    Buckleysmom
    Member

    Paul & Robert.....sorry to say this but Outlook crashed on my again. I only had to retart once not 6 times.....but none the less it crashed. See Dragon's post

    TY BK

    Posted 14 years ago #
11. 

    Robert
    StrayCat

    BK

    If you suspect/have a corrupted reminder cache in outlook 2003:

    go to Start > Run and enter
    "C:\Program Files\Microsoft Office\Office11\Outlook.exe" /cleanreminders

    (or even outlook /cleanreminders will do the trick)

    This command line will clean and regenerate your reminders.

    Posted 14 years ago #
12. 

    Buckleysmom
    Member

    Hi Robert.

    Ok, I did that and it opens/runs Outlook. But there's no indication that it cleaned or did anything. Is it supposed to show something?

    Thanks
    BK

    Posted 14 years ago #
13. 

    Robert
    StrayCat

    Hi BK

    Nope.It doesn't show anything.But it should have restored your calendar reminders or flushed the corrupted/deleted ones.
    :)

    Posted 14 years ago #
14. 

    Buckleysmom
    Member

    OK....I'll just wait and see what happens. Sure would be nice if this would fix it. I'll keep you posted....:)

    TY
    BK

    Posted 14 years ago #

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